Terms and conditions

Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of Caspero Casino's services, including but not limited to the provision of games, bonuses, promotions, and other benefits (collectively referred to as "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1. Legal Status

1. License Number: ALSI-2024XXXX-FI1
2. Issuing Authority: Anjouan Gaming Authority
3. Jurisdiction: Anjouan
4. Allowed to Operate in Poland: Yes, accessible and promoted with PLN bonuses for Polish players

2. Registration and Login Process

1. You must be at least 18 years old to register.
2. One account per user is allowed; accounts found to be in breach of this provision may be terminated.
3. The registration process involves:
   • Visiting caspero.casino or caspero.net
   • Clicking "Join Now" or "Sign Up"
   • Entering name, email, date of birth, currency (PLN supported), and password
   • Verifying your account via link sent to your registered email address
4. You are required to provide valid identification and proof of address for withdrawals.

3. Games and Software Providers

1. Our Services include access to a wide range of games, including but not limited to:
   • Slots: Joker Treasure, Phantom Manor, Sugar Rush, Gates of Olympus, Wolf Gold, Crazy Time, Lightning Roulette
   • Live Casino
   • Jackpots
   • Table Games
   • Bonus Buys
   • Megaways
   • Sports Betting (subject to availability)
2. Our Services are provided by top software providers:
   • NetEnt (UKGC/MGA), Pragmatic Play (MGA), Yggdrasil (MGA), Microgaming (MGA/UKGC), Evolution (MGA/UKGC), Play’n GO, Red Tiger, Big Time Gaming

4. Bonuses and Promotions

1. Welcome Bonus: 100% up to €500 + 200 free spins on selected slots (deposit required)
2. Minimum deposit for welcome bonus is €20
3. Wagering requirement for bonuses: 35x deposit + bonus
   • 40x free spin winnings
4. Time limits apply:
   • Welcome Bonus: 7-14 days
5. Recurring promotions include, but are not limited to:
   • Midweek Reload (50% up to €300)
   • Saturday FS (100 FS for €25)

5. VIP and/or Loyalty Program

1. Our loyalty program has five tiers:
   • Starter: no rewards
   • Silver: 3% cashback on losses
   • Gold: 5% cashback up to €1000, weekly cashback manual claim required
   • Platinum: 10% cashback up to €2000, personal manager, higher limits
   • Diamond: 15% cashback up to €3000, personal manager, higher limits
2. Rewards include:
   • Cashback on losses
   • Faster withdrawals
   • Exclusive bonuses

6. Payment Methods and Banking Terms

1. Deposit methods include:
   • Visa/MC (€10-2000, instant)
   • MiFinity (€10-2500, instant)
   • Bitcoin (€30-5000, instant)
2. Withdrawal methods include:
   • MiFinity (€10-2500, instant)
   • USDT (€30-5000, instant)
   • Bank Transfer (€10-5000, 3-5 days)

7. Key Terms and Conditions

1. Bonus Terms: wagering requirements apply
2. Deposit Limits:
   • Daily/weekly/monthly settable limits available from €10
3. Withdrawal Limits:
   • €1000/day standard
   • Up to €20,000/month for VIP customers

8. Mobile and Technical Features

1. No dedicated mobile app; all Services are accessible via a fully responsive browser
2. HD live casino available on mobile devices
3. Fingerprint login via browser supported

9. Security and Fair Play

1. SSL encryption provided (Cloudflare equivalent)
2. 2-Factor Authentication (2FA) optional
3. Certified RNG by providers, provably fair for some crashes

10. Responsible Gambling Features

1. Deposit/loss limits available from €10
2. Session reminders: alerting you to time spent playing
3. Time-outs: mandatory breaks ranging from 24 hours upwards
4. Permanent self-exclusion: completely removing your access to Services